Shipping policy

Thank you for shopping with Zubax. This Shipping Policy outlines how orders are processed and delivered when you make a purchase from our website.

1. Shipping Locations

Currently, Zubax delivers only within India. Orders placed with international delivery addresses will not be processed.

2. Order Processing

• Orders are processed after successful payment confirmation or order verification in case of Cash on Delivery (COD).

• Order processing usually takes 1–3 business days.

• Orders are not processed or dispatched on Sundays or public holidays.

3. Delivery Timeline

• Estimated delivery timelines vary based on your location and courier partner.

• Delivery timeframes provided at checkout are approximate and may be affected by factors beyond our control, such as weather conditions, courier delays, or regional restrictions.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Zubax reserves the right to modify shipping charges at any time without prior notice.

5. Courier Partners

We work with trusted third-party courier services to deliver your orders safely and efficiently. Once shipped, tracking details will be shared via SMS or email.

6. Delivery Attempts

• Courier partners usually make multiple delivery attempts.

• If delivery fails due to incorrect address, unavailability of the customer, or refusal to accept the package, the order may be returned to origin.

• In such cases, additional shipping charges may apply for re-dispatch.

7. Address Accuracy

Customers are responsible for providing accurate and complete delivery details. Zubax is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

8. Delays & Force Majeure

Zubax shall not be held responsible for delays or failure in delivery due to circumstances beyond reasonable control, including natural disasters, strikes, government restrictions, or courier disruptions.

9. Split Shipments

In certain cases, orders may be shipped in multiple packages. Customers will be informed if this occurs.

10. Contact for Shipping Queries

For any shipping-related questions or concerns, please contact us at:

Email: zubaxcorporation@gmail.com

Phone: +91 9987752328

Support Hours: 10 AM – 7 PM (Monday to Saturday)

11. Policy Updates

Zubax reserves the right to modify this Shipping Policy at any time. Changes will apply to orders placed after the revised policy is published.